About us

We are an Adaptive Data-Driven CRM Agency with over 20 years experience. ​

Our mission is to empower marketers to get the most out of their Martech by helping them create outstanding data-driven customer experiences that deliver business growth. ​

Our adaptive methodology blends best-in-class digital marketing and data science techniques to create CRM strategies proven to increase revenue by the millions. ​

From platform migration to building hyper-personalised customer journeys using predictive modelling, our team of experts work with some of the world's greatest brands including HSBC, M&S Money, Honda, First Direct, Screwfix, Tradepoint and more.

Vision

Our Why

To enable all marketers to get the best out of their data and Martech by delivering amazing customer experiences that impact business results.

We believe that despite investing in some of the world’s greatest technology, marketers are still unable to deliver the best customer experiences.

Tech and Data complexities add barriers for many teams who need the support of specialists that can act as a partner to their team.

At Profusion we do just that, we’re the extension to your team that is laser-focused on sharing and achieving your business goals. We do this through our specialism in marketing technology and expertise in marketing strategies and data.